Technical Support

FAQ

Trouble shooting

Prior to contacting us, please see User Manual for information on how to get started using the PhoneSkype. For answers to the most frequently asked questions regarding the PhoneSkype, please see the FAQ, which is updated frequently. If the problem still couldn't be solved, contact us at tech@phoneskype.com.

	FAQ
	General Questions
1	When I play a MP3 or CD music, the audio comes from the USB phone. How to have the music played back from the PC's sound card?
2	Why sometime I can hear an echo of myself with half a second delay?
3	Skype ask me to put the symbol "+" before the phone number but the phone doesn't have this symbol in the keypad.
	PhoneSkype SK-04 Questions
1	Why the phone is able to work with other PC-based softphone applications, such as MSN,Yahoo Message, Xten, Dialpad Mediaring, Net2phone?
2	Does the phone support other platforms such as Mac OS,Linux, Palm OS and Packet PC?
3	Can I use a headset with the phone?
4	How to change the phone’s ring tone?
	Trouble shooting
	PhoneSkype SK-04
1	When I press OK button on the phone, Skype starts Instant Message instead of making call.
2	The phone doesn't ring when there is an incoming call.
3	The speech is played from the PC's sound card instead of the USB phone.
4	The keypad doesn't work with Skype.